ASQ

Exclusive Content & Downloads from ASQ

Re-examining the Traditional Communication Model

Summary: The traditional model of communication and reasons why communication can fail are considered in a prelude to a discussion of the article’s main concept, autopoiesis and its role in communication. Autopoiesis is a process by which beings constantly recreate and maintain themselves and their identity. It can help clarify the boundary that exists between the self and the outside world. Our transmissions may or may not mean something to the intended receiver. To be effective, the content of the message has to make a difference to the receiver’s perception of himself in the world. Examples are provided to demonstrate how messages from the sender are filtered and interpreted by the receiver. Tools that are useful in resolving complex communication situations are described. <>

Please sign-in or register to download this information. Registration is FREE and gives you access to ASQ's articles, case studies and general information.


Other Ways to Access content:

Join ASQ

Join ASQ as a Full member. Enjoy all the ASQ member benefits including access to many online articles.

Subscribe to Journal for Quality and Participation

Access this and ALL OTHER Journal for Quality and Participation online articles. You'll also receive the print version by mail.

  • Topics: Human Resources
  • Keywords: Communication, Autopoiesis, Dialogue, Facilitation, Human Factors, Culture, Interpersonal skills
  • Author: Westcott, Russell T.
  • Journal: Journal for Quality and Participation