Exclusive Content & Downloads from ASQ

Get the Whole System in the Room

Summary: In an adaptation from their book Don't Just Do Something, Stand There, the authors contend that a system can only be changed in relation to the larger system of which it is a part. One of the greatest challenges for organizational leaders in the 21st century is to get everyone in the organization moving from problem solving to improving whole systems. Including all stakeholders in a single meeting usually produces fast action on problems, decisions, policies, and plans. Five practices essential for improving whole systems for any meeting include how to match people to the task, matching the meeting's length to its agenda, and giving people time to express themselves. A sidebar article summarizes the book.

Anyone with a subscription, including Site and Enterprise members, can access this article.

Other Ways to Access content:

Join ASQ

Join ASQ as a Full member. Enjoy all the ASQ member benefits including access to many online articles.

Subscribe to Journal for Quality and Participation

Access this and ALL OTHER Journal for Quality and Participation online articles. You'll also receive the print version by mail.

  • Topics: Teams, Project Management, Human Resources
  • Keywords: Change strategies, Organizational improvement initiatives, Team building, Stakeholders, Meetings, Problem solving, Systems thinking
  • Author: Weisbord, Marvin; Janoff, Sandra
  • Journal: Journal for Quality and Participation