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Real-Life Leadership Principles

Summary: A business that places the importance of its employees and customers over profits will enjoy sustainable success. The author reveals ten leadership principles that formed the framework of his career as a senior executive at Starbucks. Behar believes that if you regard employees and customers as human beings, everything else will take care of itself.

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  • Topics: Leadership
  • Keywords: Leadership, Interpersonal skills, Organizational culture, Employee relations, Customer focus
  • Author: Behar, Howard
  • Journal: Journal for Quality and Participation