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Keller Independent School District Recognized by Texas Award for Performance Excellence

Summary: The Keller Independent School District has been recognized by the Texas Award for Performance Excellence at the commitment level, the middle of the Texas Award's three application tiers. The feedback report included with the recognition said that the KISD has a high level of performance for the amount of time it has been following the Baldrige Criteria. According to the feedback report, KISD had outstanding practices in senior leader commitment and involvement, innovation, culture, use of core functions, and consideration for the future. KISD was found lacking in documentation of processes and capturing of learned lessons for use in the improvement of existing processes. According to KISD superintendent James Veitenheimer, the feedback from the Texas Award for Performance Excellence will help the district accelerate its improvement and help it achieve a Malcolm Baldrige Quality Award.

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  • Topics: Baldrige Program
  • Keywords: Commitment, Core processes, Documentation, Innovation, Learning, Malcolm Baldrige National Quality Award, Organizational assessment
  • Author: Johnson, Shellie; Sommer, Paula
  • Journal: Journal for Quality and Participation