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Perceived Key Drivers of Green Belt Project Outcomes

Summary: This article reports the results of a study designed to determine the correlations among the perceptions of internal quality coaches and Green Belts (people completing the foundational skill level of training for DMAIC projects) regarding potential key drivers of Six Sigma project outcomes. DMAIC, the acronym for the Six Sigma methodology phases of define, measure, analyze, improve, and control, is a well-accepted industry practice. Effective DMAIC execution, however, remains a challenge for many organizations. Typically, Green Belts need help applying their newly gained skills, but there is limited research on how best to meet their needs collaboratively. The findings of this study have been used to propose an approach for boosting collaboration. An example of how to apply the recommended approach is presented.

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  • Topics: Quality Management
  • Keywords: Six Sigma, DMAIC, Collaboration, Quality management (QM)
  • Author: Pollock, Steve;
  • Journal: Journal for Quality and Participation