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Online Only: Making Change Work: A Model for Overcoming Human Resistance to Change

Summary: This article is a second excerpt from the author’s book Making Change Work: Practical Tools for Overcoming Human Resistance to Change (American Society for Quality, 2004).

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  • Topics: Change Management
  • Keywords: Organizational culture, Corporate culture, Cultural change, Culture, Change strategies, Change management
  • Author: Palmer, Brien;
  • Journal: Journal for Quality and Participation