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Coaching Green Belts: The Sustainability Challenge

Summary: This article is based on material from the authors' book Coaching Green Belts for Sustainable Success (ASQ Press, 2015). The article explores issues that Green Belts experience as they work on their first projects after training and how to coach a team through all five phases of the project report. The authors observe that while the Six Sigma DMAIC (define, measure, analyze, improve, control) methodology is a well-accepted industry practice in Fortune 500 firms, DMAIC sustainability remains challenging for many organizations. Because people begin their DMAIC journey at the foundational level called Green Belt, and Green Belts seem to be faltering, it is of paramount importance to focus attention on their first project and then on subsequent projects as appropriate. The article presents some thoughts on the coaching that can be provided. Coaching during preparation of the project summary portion of a project report is used as an example.

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  • Topics: Six Sigma
  • Keywords: Green belt (GB), Coaching, Six Sigma, Define-measure-analyze-improve-control (DMAIC), Training Techniques
  • Author: Pollock, Steve; Mott, Daro;
  • Journal: Journal for Quality and Participation