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A Social Networking Site Quality Model

Summary: This summarized article from the Quality Management Journal is the first installment focusing on a model for social networking site quality. This article presents the background information used to establish the need for and design of the research project.

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  • Topics: Quality Management
  • Keywords: Social media: Social networking site model
  • Author: Phillips, Brandon; Peak, Daniel; Prybutok, Victor
  • Journal: Journal for Quality and Participation