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Improving Your Organization’s Use of the International Team Excellence Criteria

Summary: ASQ's International Team Excellence Award (ITEA) is an effective program for recognizing a quality team's contributions to the parent organization. The criteria by which a team's performance is measured for the ITEA program can also be a powerful model for structuring team projects. A high-level review of the ITEA program criteria is discussed, as well as tips from former participants. Using the ITEA criteria as a problem-solving strategy can be extremely useful for finding and implementing solutions outside of the award context.

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  • Topics: Teams
  • Keywords: International Team Excellence Award (ITEA), Collaboration, Teamwork, Team competition, Quality award, Organizational improvement, Culture of Quality
  • Author: Meeks, Deborah; Trapp, Patti; Bickley, Barry
  • Journal: Journal for Quality and Participation