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Refreshing Louisville Metro’s Problem-Solving System

Summary: The processes used by internal trainers and consultants can have a profound impact across the entire organization, so their personal competencies and approaches warrant improvement efforts on a regular basis.

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  • Topics: Continuous Improvement
  • Keywords: Process improvement, training, teams
  • Author: Pollock, Steve; Mott, Daro
  • Journal: Journal for Quality and Participation