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Online: How can Thought and Action be Combined to Improve Quality

Summary: This second in a two-part article, Gemba 2, the additional facet of quality management incorporated into the new Theory of Profound Knowledge, is explored more deeply—particularly how it impacts Gemba 1.

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  • Topics: Basic Quality
  • Keywords: Gemba
  • Author: Watson, Gregory H.
  • Journal: Journal for Quality and Participation