ASQ

Exclusive Content & Downloads from ASQ

Impact of Technology on Quality and Customer Experience

Summary: This article looks at the topic of physicians or other healthcare professionals being distracted by issues that interfere with the critical communication process between them and the patient.

Anyone with a subscription, including Site and Enterprise members, can access this article.


Other Ways to Access content:

Subscribe to Journal for Quality and Participation

Access this and ALL OTHER Journal for Quality and Participation online articles. You'll also receive the print version by mail.

  • Topics: Basic Quality
  • Keywords: Healthcare, Communication
  • Author: Constantinescu, Azizeh; Moore, Newton
  • Journal: Journal for Quality and Participation