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Healthcare QMS Self-Assessment Based on a Maturity Model

Summary: This excerpt is taken from the monograph, “Assessing Your Healthcare Quality Management System.” It includes more detail on how the self-assessment process should be modified as the organization advances through the six maturity stages. Process maps and worksheets and worksheets are included for each stage.

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  • Topics: Benchmarking
  • Keywords: Healthcare, Quality management system
  • Author: Duffy, Grace L.; Peiffer, Susan; Story, Pierce
  • Journal: Journal for Quality and Participation