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Fraud Detection in Telecommunications: History and Lessons Learned

Summary: [This abstract is based on the authors' abstract.] Fraud detection in the telecommunications industry is more important today than ever before as consumers put more personal information online and transact business through a computer. An overview of fraud detection at AT&T and the techniques used to address them is presented. The importance of a flexible environment, data management, simple models, and visualization is stressed.

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  • Topics: Statistics
  • Keywords: Telecommunications industry, Event detection, Data processing, Preventative action, Networks
  • Author: Becker, Richard A.; Volinsky, Chris; Wilks, Allan R.
  • Journal: Technometrics