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A Discussion of the Software Quality Assurance Role

Summary: [This abstract is based on the author’s abstract.] The inability to identify who are actually customers limits the ability of software quality assurance engineers in the performance of their duties. Correcting this oversight enables the SQA engineer to provide greater value to customers by assuming the role of auditor as well as that of software and systems engineer. Software engineers and their managers benefit from contributions that directly impact products and their development.

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  • Topics: Software Quality
  • Keywords: Software quality assurance (SQA), Management of quality assurance, Knowledge, skills, and abilities (KSA), Certified Software Quality Engineer (CSQE), Lessons learned, Professional development
  • Author: Kandt, Ronald Kirk
  • Journal: Software Quality Professional Magazine